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Administrative Assistant in Lima, OH at Primrose Retirement Communities

Date Posted: 7/2/2018

Job Snapshot

  • Employee Type:
    Full-time - 30 + hours
  • Location:
    Lima, OH
  • Job Type:
  • Experience:
    1 - 3 years
  • Date Posted:
    7/2/2018

Job Description

**Full-Time, Day Shift

**1-3 Years Work Experience

PRIMARY RESPONSIBILITY: 

Responsible for creating a positive first impression as the public/family members/potential residents/vendors walk through the front doors of Primrose.   

SPECIFIC RESPONSIBILITY: 

  • Greet all public/Guests/Families/Perspective Resident in a cheerful upbeat manner. 

  • Answer phone in a professional, positive manner and within 3 rings.  

  • Conduct inquiry calls utilizing an inquiry sheet. A good inquiry call will have 8-10 open ended questions and an attempt will be made to schedule a visit. 

  • Perform basic Invoice Data Entry into purchasing system.  

  • Assist with any marketing events as directed by the Executive Director.  

  • Perform basic administrative tasks such as copying, filing, and mailing as directed by management team.  

  • Follow company policy and procedures.  

  • Develop relationships with residents and their families.  

  • Ensure each manager receives phone messages promptly. 

Job Requirements

QUALIFICATIONS: 

  • Friendly, upbeat, positive personality 

  • Excellent phone skills 

  • Computer skills 

WORKING BEHAVIORS: 

  • Adhere to and carry out all policies and procedures  

  • Report on-the-job injuries to the supervisor or manager before the end of your shifts 

  • Establish and maintain constructive working relationships with co-workers, residents, families referral sources and visitors 

  • Maintain confidentiality of verbal and written information pertaining to residents, co-workers and families in the community (see Executive Director for the HIPPA Privacy Act) 

  • Promote and represent PRIMROSE RETIREMENT in a positive way 

  • Promote team work in providing direction and service to our residents 

  • Employees will not work under the influence of mood-altering or illegal drugs or alcohol.  If you are required to take medication, inform the Executive Director that you are taking  meds and for how long 

  • Professional appearance, dress, and good personal hygiene is required at PRIMROSE 

Physical Demands: Must be able to reach, stoop, bend, carry and manipulate various items and also to walk efficiently around the building.  Lifting, pushing or pulling up to 50 lbs.  Using proper body mechanics or available equipment to help.  Physical activity required throughout the shift. 

 

PRIMROSE RETIREMENT COMMUNITY is an equal opportunity employer.

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